Customer support connected to orders and customers
Handle inquiries with full order context—no tab-switching between helpdesk and admin.
Built for
SMB without Zendesk
Multi-store support teams
High-touch retail
Core capabilities
Ticket inbox
Support requests in one queue.
Order context
See customer and order details inline.
Team assignment
Route tickets to the right person.
Status tracking
Know what's open, pending, resolved.
Support with commerce context.
For teams that care about response time
Answer faster when order data is already on screen.
Related features
FAQ
Yes, in multi-store setups.
For most SMB retail—yes.
Contact support@fazabiz.com for integration options.
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